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  • Terms & Conditions

    1st Session comfort guarantee

    If you change your mind, you can terminate this agreement within 48hrs after your first paid group and PT session with team Impaact. Email teamimpaact2017@gmail.com and we will cancel all future payments and refund to you within 14 days any monies paid via banking transfer into your nominated account.

  • Suspension and cancellation policy

    All membership options give you the ability to suspend your membership at no extra charge for a minimum of 2 weeks and up to a maximum of 1 month during your minimum term. We require 5 business days before your payment date to suspend your membership.

    If you cancel your membership within the minimum term there is an upfront 100% cancellation fee of your remaining payments, we require 14 business days before your payment date to cancel your membership.

    You can terminate the agreement due to sickness or physical incapacity at no extra charge, however, you must supply a medical certificate.

  • 5 Hour cancellation Policy

    Should I cancel a personal training session with less than 5 business hours notice, I acknowledge that the session is forfeited and full - training fees applies. For Monday morning sessions I will leave a message on Sunday. When I give 5 hours notice I acknowledge that rescheduling my appointment to a more convenient time at no charge, will be pending on availability of training times.

  • After Your minimum Term

    Your membership is ongoing after your minimum term (12 weeks) so no changes will be made unless you notify us via email. After your minimum term, you can suspend or cancel your membership with no cancellation fee by providing 14 days notice via email.

    1. Understand that I am entering into an agreement for a minimum term of 12 weeks during which i will be debited on a fortnightly basis for the selected service, as per the ezidebit agreement.
    2. I have read, understand Team Impaacts terms and conditions.
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  • I have read the acceptance of risk provision in this agreement and I understand that I am giving up substantial rights, including my right to sue. I acknowledge that I am singing the agreement freely and voluntarily and intend, by my signature that this document is completed and an unconditional release of liability to the greatest extent allowed by law.
    1. The information given by me in this safety questionnaire is true, complete and accurate and I understand the advice given above.
    2. I have obtained clearance from a medical professional where required or recommended.
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